Great To Meet You

I'm a forward-thinker who thrives on connecting with others and helping them achieve greater happiness, health, and performance. I delve deeply into subjects that captivate my interest, analyzing data and research to uncover meaningful trends that can positively impact people's lives. My passion lies in sharing these insights with those who know work can be better and are willing to ask for help making it happen.

In the background you see the world record setting gratitude wall we built in 2017!

My core values are reflected in the work I choose and the decisions I make.

Family Comes First

Health and Happiness

Invest In Community

Never Stop Learning

A Little Background About Me:

  • I'm a husband and father to three incredible kids who have taught me more than I could have imagined. My wife, Jennifer Moss,  is a big deal and I’m a very supportive fan; she has written three books on workplace-related topics: The Burnout Epidemic and Unlocking Happiness at Work, and later this fall, she will release Why Are We Here? Creating The Workplace Culture We All Want. We've been working together  and supporting each other in this field for over 12 years. Pre-Order Today!

  • I have started a few companies over the years, most notably Plasticity Labs, where we developed technology that could measure and improve happiness in the workplace. We were named Innovators of the Year by Canadian Business Magazine, and I was inducted into the Junior Achievement Hall of Fame in the entrepreneurship category. More recently, I co-founded YMCA Work-Well. Dr. Dave Whiteside and I have worked hand in hand for many of these years, sharing a deep passion for data and research in these fields.

  • My foundation in life came from playing sports. My parents, Ron and Connie Moss, provided me with every chance to pursue my passions, and I made the most of those opportunities. I played professional Hockey for one year and Lacrosse for eight more. I was honoured to play on Team Canada in Ice Hockey, Field Lacrosse and Indoor Lacrosse. After winning my first gold medal in 2006, our World Championship-winning team was inducted into The Canadian Lacrosse Hall of Fame. I have also been inducted into the Brampton Sports Hall of Fame and The California Lacrosse Hall of Fame. You can learn more about my sports history in my wikipedia page.

  • In 2009, I contracted a rare post-viral auto-immune disease called Guillain-Barre Syndrome. It ended my professional sports career, forced me to relearn how to walk, and opened my eyes to a world of research that has led me to the work I do today. 

What You Can Expect From Working Together

  • ADHD as a Superpower: ADHD as a Superpower: My most valuable skills are rooted in my living with ADHD and learning to unlock its strengths to my benefit. My brain pays very close attention to very many things at any one time, or absolutely everything about one thing for a long period of time. Much of the value I create comes from my ability to synthesize all that data and information, identify patterns and relationships, and instinctually understand models and connections. 

  • Shared Common Language: I have always had a pet peeve about using complicated language when it is unnecessary. Words are important, but it is unacceptable that language should exclude people from accessing necessary knowledge. Most people I work with say that a strength of mine is simplifying complicated concepts into simple, memorable, and applicable terms. This is my way of levelling the playing field for more folks and ensuring we can all benefit from a shared common language around essential concepts.

  • Fresh Perspectives You Can Understand: Commonly, I bring a fresh perspective or present a more familiar perspective in a new light that helps you see it as both a reasonable and realistic way forward. Perspective-taking is another strength for some neurodivergent folks like me. It is not uncommon for me to imagine a scenario from four or five perspectives simultaneously, allowing me to think laterally, find common ground, and prepare a group to move forward together.

  • New Actionable Paths Forward: After considering a lot of data, implementing a common language, and finding common ground we are ready to consider healthier ways forward. Sometimes, this is done by identifying removable friction points holding you back. Other times, it is about imagining a new path forward that wasn't obvious but does indeed exist. I'm a non-fiction fan; I prioritize plans that you can make happen, put in motion, and create and measure the value the create.

Analytical, Self-Aware, Compassionate, Committed, Capable

Customer Testimonials

5 Stars - I've had the pleasure of working with Jim for about 20 years, both as a community volunteer and as a trusted consultant. His sessions with my teams are legendary and are spoken about for years after. More importantly the impact of his work reverberates throughout our teams and everyone benefits. I would highly recommend him

Jim was the highest rated speaker at our event. His content offered incredible value as did his presentation style and relatability to the crowd. Where Jim exceeded my expectations is by how quickly he was able to learn about and incorporate our desired outcomes and focus into what he was presenting. This was not a "cookie cutter" presentation - he provided a highly relevant and tailored approach to the messaging he was sharing.

It Is an absolute pleasure to work with Jim! He brings his authentic self and provided insightful food-for-thought to our leaders regarding the role that community and trust play in continuing to foster a healthy culture in our hospital.