Careless, Careful, and Caring
Teasing apart a simple example of a daily transaction - collecting the trash - and how it can be done carelessness, carefully, or with care and why it matters. If we want to build healthier, happier communities, we need to do it together and with care, one tiny transaction at a time.
The Decline in Trust Continues
Reflections on the 2025 Edelman Trust Barometer confirms something we’ve been seeing for a while now: trust continues to slip. The deeper story is where exactly it’s tanking and how it’s shaping people’s perceptions. Its hurting some more than others and is going to place a lot of pressure on businesses and organizations.
The HR Trust Dilemna
Understanding how transactional and relational trust work together allows HR to act strategically—protecting sensitive processes while nurturing the deeper, human connections that truly sustain a healthy workplace.
Inclusion Is Good, Belonging is Better
Belonging and inclusion are often discussed together in workplace culture and community development, but they have distinct impacts. While *inclusion* welcomes people from diverse backgrounds, *belonging* ensures they feel integral to the organization or community itself. Inclusion allows people to participate, but belonging enables them to thrive, fostering a deeper sense of connection and shared purpose
Feeling Off at Work Or In Life? Understanding Languishing
This state is known as languishing: a sense of stagnation and a life lived in the space between joy and misery. Understanding this term can clarify our understanding of our emotions and help us find the most appropriate responses.
Highlights from the 2024 World Happiness Report
The 2024 World Happiness Report is out! The report is 158 pages of relatively academic language and data from around the globe. I'll extract the most important insights and share them with you here.
The Foundations of Workplace Culture
Think of the Foundations of Culture, Community, Trust, and Communication, like the foundation of a house. If you have cracks in the foundation, the house will suffer. Over time the foundation will begin to fail and create a lot more work for the folks living in the house.
What Makes Workplace Culture Tick: Revisiting The Basics.
Two things: First, I care deeply about workplace well-being. Second, reskilling leaders is the most crucial organizational hurdle to success in the remote and hybrid workplace. This might seem obvious to some, but here is my case.
Update: Employee Well-Being helped organizations survive COVID, return to higher performance, and return higher earnings on the stock market.
Fresh off the press, the University of Oxford Well-being Research Department has released an update on the most significant and convincing macro business case for the importance of hashtag#WorkplaceWellBeing on organizational success.
Empowered or Compliant Workforces?
Do your employees look to management for permission to act? Is there a script used to deliver service? Or a set of rules for the one or few ways people are allowed to solve problems? Does your workplace allow people freedom in how they best solve issues and then seek feedback that could be spread across the organization?
Leadership Survival Tips For Challenging Times
We find ourselves in extraordinary times. Leaders are working overtime developing and executing emergency strategies. Here are a few suggestions based on our research and expertise and specifically important tips during these hyper-stressful times:
Jim Moss Teaches Us About The Importance of Gratitude
Speaking with 500 Leaders and staff from Schlegel villages at their annual professional development offsite in 2019.