Empowered or Compliant Workforces?
Articles Jim Moss Articles Jim Moss

Empowered or Compliant Workforces?

Do your employees look to management for permission to act? Is there a script used to deliver service? Or a set of rules for the one or few ways people are allowed to solve problems? Does your workplace allow people freedom in how they best solve issues and then seek feedback that could be spread across the organization?

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